Retail Store PurchasesMuk Luks® merchandise purchased at independent boutiques and/or department stores must be returned to the original location where purchased. Please contact the retailer or individual store for their return policy.
Muk-luks.com PurchasesUnused merchandise will be eligible for a full refund, less any shipping charges, within 60 days of date of purchase.
Clearance and SaleSale merchandise is covered by our main return policy above. Clearance merchandise is a final sale and can not be returned.
Where and How to Ship Muk-luks.com Purchases
Where: 100 Campbellsport Drive, Campbellsport WI, 53010
How: Pack your return securely in its original packaging (if possible). Place the top half of your return slip (including your order number, item number, and return reason code) inside the package. Please allow 7-10 business days, excluding the holiday season, for refunds to be received to your original form of payment once the return is processed.
We are here to help. Please email us at firstname.lastname@example.org or call 1.800.336.6876 during office hours of 7:30am-4pm, Monday-Friday.
All orders from our Muk Luks® website receive free shipping, and normally ship within 3-6 business days. Please note during the holiday season orders may take longer to process. Orders shipping to Hawaii or Alaska may take 3 weeks for delivery.
Notice to our international customers, we do not ship outside of the United States. You many visit one of our many online authorized retail partners to fulfill your request.